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Frequently Asked Questions

Who do I contact for help?
Please refer to the Contact Us section.

Customer Care


At Diamonds Petware and Accessories, we believe that all animals deserve love, respect, and the best care possible. That’s why we strive to provide pet owners with the best products to show their furry friends how much they are loved. Our commitment is to provide safe and high-quality pet accessories and supplies that will make pet ownership easier and more enjoyable.

Privacy & Safety

At Diamonds P&A, your privacy and security are our top priorities. We implement stringent security protocols to safeguard your personal and payment details. Our collaboration with reputable third-party companies, including Google, bolsters the protection of your data, ensuring a secure and reliable shopping environment. Additionally, we have established an extensive Privacy & Safety policy, accessible on our website for your review. Our dedication is unwavering in offering a safe, secure shopping experience to all our valued customers.

Return & Refund Policy

At Diamonds Petwear & Accessories, we take pride in the quality and craftsmanship of our products. We carefully inspect each item to ensure it meets our high standards before it reaches you. Please note that all sales made through our website are final.


While we do not offer returns or refunds, we are committed to your satisfaction. If you receive a product that is defective or damaged upon arrival, please contact us within7 days of receiving your order. We will be happy to assist in resolving the issue.

Payment Methods

- Credit / Debit Cards

- Offline Payments


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